FAQs

Order processing takes 1-2 business days before shipment.  Shipping Times: Once your item/s is dispatched, estimated delivery time is: USA: 8-15 business days UK: 8-15 business days Australia: 8-15 business days Canada: 8-15 business days Europe: 10 - 15 business days Rest of world: 10 - 20 business days.

The products we offer are shipped from the USA.

If you think your order has been delayed or lost in the post please Contact us and we will start an investigation with the courier. Unfortunately we cannot resend your order or refund you until the courier has concluded the investigation. We will keep you informed and will be in touch once the investigation has finished.

Most of the time we will ship your products in the same group. However, if there is an extremely high demand of a product you ordered, it may arrive later than the other product(s) you ordered.

If you want to edit or change your order please notify us as soon as possible through our Contact Us page. Unfortunately, once your order has been processed we cannot make any changes or cancellation.

Studies have shown that some essential oils can be harmful to some pets. For more information, check article at the site of ASPCAPro (American Society for the Prevention of Cruelty to Animals)

It is best to wipe the container with a cloth after each filling.